How do I raise a complaint?
We are sorry that you feel dissatisfied with our service. We would be grateful if you would email us initially at hello@marpewellbeing.uk. If we are unable to resolve this, complaints about a therapist can be escalated to their regulatory body which you may contact.

I need a therapist with a specific interest or specialty or that speaks a certain language.

We have a diverse range of therapists on our platforms with different areas of specialisms and interest. Please do look therapists profile and if you cannot find a suitable therapists, email us at hello@marpewellbeing.uk with details so that we can assist as best as possible

Can I provide feedback without raising a formal complaint?
Yes, we welcome your feedback, even if it is not a formal complaint. Please feel free to share your suggestions, concerns, or compliments by emailing us at hello@marpewellbeing.uk. Your feedback helps us improve our services.