• Are my sessions with the therapists confidential?

Yes. In addition, the information you tell your therapist are kept confidential as per code of conduct. However, there are some exemptions whereby there is a threat to your life or if you are a threat to someone else’s life, confidentiality will have to be breached.

• Are my sessions recorded?

Marpe Wellbeing do not record your sessions.

• What will happen in my therapy sessions?

This is challenging to predict as therapists have different approaches and it is also dependent on your responses and dialogue with the therapist. What we can predict is that the first appointment is typically an assessment phase whereby the therapist finds out more about you and your concerns. The therapists usually will talk about the approaches to be used and a proposed treatment plan based on your responses.

• How frequently would I require therapy?

Typically, this is based on your therapeutic agreement with your therapist, your needs and also your situation. It is also dependant on the availability of your therapist. It is important to discuss this with your therapist and be honest on what you can do and what you will be happy to do.

• Is Couple Therapy Supported?

Yes this is supported; however couples will need to be in the same setting using the same device during the consultation. (This should only be done in line with guidance from government in respect of social distancing if not of the same household).

The price is unchanged from standard.

• Will my GP be informed of my therapy sessions?

The therapist will ask your permission before sharing information with your GP if they feel this would be helpful. However, this is at your discretion. You do not have to give your consent. We do ask for details of your GP as we believe this will assist in providing the best care for you.

• I need a therapist with a specific interest or speciality or that speaks a certain language
  

We have a diverse range of therapists on our platforms with different areas of specialisms and interest. Please do look therapists profile and if you cannot find a suitable therapists, email us at hello@marpewellbeing.uk with details so that we can assist as best as possible

• How do I prepare for my video therapy session?

Remove distractions, ensure your environment is quiet and private. Some people prefer having earphones in as it feels more private and you can be sure others will not hear your therapist. Ensure your internet connection is strong. Some people write a list of things they would like to mention ahead of the appointment which may be helpful.

• How old do I need to be to use Marpe Wellbeing App?

You need to be at least 13 years of age to use Marpe Wellbeing App. However, if you are between 13 and 16 years of age, you will need parental or guardian consent. This can be avoided if you have a strong compelling reason as domestic violence

• Can I use the app if I am not in the UK?

No. You must be in the UK whilst having your appointments remotely.